Privacy policy

PRIVACY POLICY

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something in our store, as part of the buying and selling process, we collect personal information you provide to us, such as: name, address and email.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

“How do you get my consent?”

When you provide us with your personal information to complete a transaction, verify your credit card, create an order, arrange for a shipment, or make a return, we imply that you agree to its collection and use only for that specific reason.

If we ask for your personal data for a secondary reason, such as marketing, we will either ask you directly for your express consent, or we will give you the opportunity to refuse.

"How can I revoke my consent?"

If you change your mind after accepting, you may revoke your consent for us to contact you, for the collection, use or disclosure of your information, at any time by contacting us at info@joybrand.it

SECTION 3 - DISCLOSURE

We may disclose your personal information if required to do so by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through data storage, databases, and the overall Shopify application. Your data is stored on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card information. It is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Purchase transaction data is stored only to the extent necessary to complete the purchase transaction. Upon completion, your purchase transaction information will be deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as outlined by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by stores and their service providers.

For a clearer overview, you may also want to read Shopify's Terms of Service here or Privacy Policy here.

SECTION 5 - THIRD PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled.

In particular, remember that some providers may be located or have facilities in a jurisdiction other than yours or ours. Therefore, if you wish to proceed with a transaction involving the services of a third-party provider, your information may become subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located.

For example, if you are located in France and your transaction is processed by a payment gateway based in the United States, your personal information used to complete the transaction may be subject to disclosure under United States law.

Once you leave our store's website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

When you click on links in our store, you may be directed away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

SECTION 6 - SAFETY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, this information is encrypted and stored. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-accepted standards.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how, and under what circumstances, if any, we use and/or disclose it.

SECTION 9 - KLARNA

To offer you Klarna payment methods, at checkout, we may pass on to Klarna during the purchase process your personal data included in the contact form and order details, so that Klarna can assess whether you meet the requirements to access to your payment methods and adapt these payment methods to your profile. Your personal data is processed in accordance with the provisions of Klarna's privacy policy.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, make a complaint or simply want more information, please contact us by emailing info@joybrand.it